Managed Salesforce Services
Hold customer relationships together with dedicated Salesforce administration services
Xavor provides reliable Salesforce admin services to keep your CRM operations up and running. Our certified Salesforce administrators handle and configure the platform in line with your business goals.
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Keep your Salesforce environment ready for daily work
Why you need certified Salesforce administration services
Your Salesforce environment should be built around your business requirements. But doing that can be really complex because Salesforce CRM is feature-heavy with countless modules and customizations to choose from.
Each Salesforce product also requires administration based on its configuration and business use. Dedicated Salesforce admin services become useful when your business does not have a full-time Salesforce administrator. Our Salesforce administrators configure the platform around your workflows and manage upgrades. They also recommend changes that improve daily Salesforce use.
We manage your Salesforce environment across supported products, with 24/7 coverage where included in the service agreement. Xavor’s certified Salesforce administrators keep your CRM current and available for daily operations.
Ready to hire a Salesforce administrator with us?
Salesforce administration for reliable operations
Salesforce administration services
Our Salesforce administrators manage the platform around your operational requirements while protecting company data.
Data Management
Keeping Salesforce data accurate and available to approved users. Defined ownership and maintenance rules support reliable reporting.
Dashboard Reporting
Providing Salesforce user management services that define user roles and permissions so sensitive data remains limited to approved users.
Salesforce Application Customization
Configuring Salesforce objects and flows around your business processes to exchange data with other approved systems.
User and Permission Management
Creating customized dashboards and reporting solutions to give you real-time insights into business performance, enabling key metrics tracking and informed decisions.
Salesforce Support and Maintenance Services
Ongoing support and maintenance to proactively monitor Salesforce and resolve issues before they interrupt daily operations.
Scalability and Best Practices
We apply Salesforce best practices to keep your Salesforce instance scalable, flexible, and ready for growth and complex demands.
Security and Compliance
Reviewing access and platform settings against your security requirements to keep compliance controls active during daily administration.
Add-Ons and Integration
Connecting Salesforce with the marketing and service systems your employees already use with defined data rules keeping records consistent across platforms.
Grow your business with flexible Salesforce admin support
The benefits of outsourced Salesforce administration vs. in-house administration
Outsourced Salesforce administration gives you access to certified administrators without adding a full-time internal role. You can save your money and time spent on hiring and training in-house admins by partnering with Xavor’s flexible Salesforce administrator services.
Working with our remote Salesforce administrators compared to hiring in-house Salesforce admin support will give you the following advantages:
| Benefit | Outsourced Salesforce Admin Support | In-house Salesforce Administration |
|---|---|---|
| Cost Efficiency | Access to Salesforce expertise at a cost-efficient rate to drive business efficiency | Provides dedicated internal ownership but also increases cost due to salaries |
| 24/7 Support | Uses a follow-the-sun delivery model to provide extended and, where agreed, 24/7 Salesforce admin support | Works within your organization’s standard business hours, unless additional coverage is arranged |
| Certified Expertise | Admins with Salesforce certifications in several modules for a wider breadth expertise | Requires investment in Salesforce administration training and certification fees to increase expertise |
| Transparency | Service terms and pricing are documented before work begins for complete transparency | Employment costs are predictable, but indirect expenses such as training can add up |
| Support Capacity | Capacity can be adjusted on the go as your project or support requirements change | Additional workload may require overtime with reprioritization and another hire |
Doing Salesforce administration professionally
Our Salesforce administration process
Salesforce administration must cover daily platform work and the decisions required to keep the environment maintainable. A great Salesforce admin partner focuses on both with equal importance.
Xavor’s Salesforce administration services manage the operational work your organization depends on and recommends changes based on business priorities.
Understanding the business
Assessing the health of your Salesforce instance
Prioritizing by value and risk
Simplifying before adding more
Enabling users to manage routine work independently
Measuring results to plan the next changes
Why Xavor
Why outsource your Salesforce administration to Xavor
Access Salesforce administration support through Xavor’s delivery centers in China and the United States. Our administrators manage configuration, user access, platform changes, and ongoing support for your Salesforce environment.
Salesforce experts across all clouds
- Our seasoned professionals bring extensive knowledge in managing Salesforce products across Sales Cloud, Salesforce Service Cloud, and Marketing Cloud.
Customized business solutions
- No two businesses are alike, and we understand that. Our approach focuses on crafting personalized strategies and workflows that align with your specific goals.
Comprehensive Salesforce management
- Xavor is a partner for Salesforce management. From setup to ongoing support and maintenance, we handle every aspect of your Salesforce environment.
Ongoing security controls
- We review Salesforce access and security settings regularly. Your industry requirements determine the controls applied to the environment.
Performance tuning
- Our experts apply proven best practices to ensure your platform scales effectively to maintain high performance during peak usage while positioning you for future success.
Salesforce system connections
- We connect Salesforce with marketing automation and service systems through controlled integrations.
Proven track record of success
- Xavor has managed Salesforce environments for Fortune 500 enterprise clients across the globe.
Industry specific
- Our Salesforce admins understand the unique challenges of industries like healthcare, finance, manufacturing, and retail to tailor Salesforce according to your domain.
About Xavor
Empowering today, engineering tomorrow—driving possibilities since 1995.
Xavor is an AI-first company that combines world-class tech expertise, disciplined execution, and a client-first approach to deliver bespoke solutions for Fortune 500 leaders and beyond.
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FAQs
What is a Salesforce administration service?
Salesforce administration keeps your CRM configured for daily use. An administrator manages user access, data quality, security settings, reports, automation, platform changes, and user support.
Do you need a Salesforce administrator if you already have a Salesforce developer?
Usually, yes. A developer builds custom code, applications, and system connections. An administrator manages the daily Salesforce environment through configuration, permissions, data controls, reports, and Flow. The roles often work together on the same Salesforce org.
Can you manage Salesforce administration on your own?
You can manage it internally when someone has the required Salesforce knowledge and permissions. But this arrangement works with limited configuration. Dedicated administration becomes useful as user requests, platform changes, data maintenance, or support needs increase.
Does Xavor’s Salesforce admins work across different time zones?
Yes. Xavor can provide extended coverage through a follow-the-sun delivery model, with 24/7 support where agreed. Working hours, handoffs, and response times are defined in the service agreement.
Can a remote Salesforce admin grow along with your business?
Yes. Xavor can adjust administrative capacity as your request volume, project workload, or coverage needs change. The support agreement can specify additional administrator hours, required roles, and response times.