In 2016 Microsoft made the fateful decision to launch Dynamics 365 by combining Dynamics AX (an ERP platform) and Dynamics CRM applications. In doing so, Microsoft effectively became the pioneer in offering an integrated business applications solution. What truly makes Microsoft Dynamics 365 so great is its all-encompassing nature. You get access to many […]
Imagine teleporting to London from New York in just a few clicks to strike a business deal. Or a situation where your digital doppelganger indulges in a digital shopping spree. The metaverse aims to offer such virtual experiences and much more. Many tech industry leaders – from Microsoft’s Satya Nadella to Meta’s Mark Zuckerberg – […]
In today’s tech-enabled environment, all businesses seek to build innovative, interactive, and scalable applications. Imagine what your life would be like if there were no Google Maps, weather forecast applications, or networking platforms like Facebook and WhatsApp. The point is that the use of applications is proliferating at a lightning pace. But most companies face […]
The business world is becoming increasingly uncertain as globalization and digitalization continue unabated. The dynamics of the business environment are rapidly changing, throwing up new opportunities and challenges. In such a situation, the lack of adequately skilled IT resources is a reality most IT companies have to reckon with. Take the example of the covid19 […]
One often comes across technical terms like edge and cloud computing. While the latter is still relatively well-known around the world, the former needs to be explained. This article highlights the basics of edge and cloud computing, their differences, and their relationship with one another. It also sheds light on the future of edge and […]
Every company vies for the top slot, to be the best at what it does. The ambition to be top-of-the-line in your field is what drives companies to innovate, to be better than their competitors. But you can’t be the best if you don’t have the right combination of a valuable product (impossible without agile […]
Artificial intelligence (AI) envisions creating machines that imitate human intelligence and behave like us. According to the erudite scholar Yuval Noah Harari, language is what sets humans apart from other animals. Many consider it to be the most significant achievement of homo sapiens, one which has enabled us to cooperate in large numbers with each […]
The IT industry is growing by leaps and bounds as new technologies emerge and disrupt industries worldwide. No wonder all the IT companies are vying to get their hands on the best talent out there. For some, this boils down to getting the best resources for the most in-demand IT jobs in 2023. The […]
The world of data analytics and visualization is in constant flux as new players keep entering the market, giving tough competition to existing players. The high demand for data analytics is attracting these new players. Companies are increasingly turning to business intelligence tools like Tableau vs. Power BI to achieve business goals and remain competitive. […]
Contact Centers as the name refers are the central point through which an organization manages all its customer interactions. Contact centers allow businesses to offer a better customer experience through their preferred communication channel, whether the phone, social media, or email. This article explains the major types of Contact Centers and their characteristics. It also […]
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