IT Infrastructure Support Services
End-to-end cloud and IT infrastructure management
Reliable | Scalable | Always on
Featured clients
Secure, automated cloud support for AWS, Azure, and hybrid platform with ITSM.
Cloud-native infrastructure support for modern enterprises
Modern enterprises run in the cloud. Keeping that infrastructure secure, stable, and high performing requires more than just monitoring. Xavor provides cloud-native infrastructure support services with built-in ITSM practices and automation. Whether your operations are deployed on AWS, Azure, or hybrid platforms, we help you maintain uptime, optimize costs, enforce compliance, and support your teams with around-the-clock responsiveness.
Provisioning and patching or cloud monitoring and Infrastructure as Code (IaC), our support systems are proactive and self-healing. With ITIL-based workflows and SLA-bound operations, you can trust us to keep the cloud running so your teams can focus on delivering value.
Cloud-centered support. Enterprise-grade precision.
IT Infrastructure Support Services
Keep your cloud and IT systems running, always. Here is what you can avail to optimize your cloud and IT infrastructure:
24/7 Cloud Operations
Continuous cloud operations with real-time monitoring, incident response, and performance management to ensure availability across your environments.
SLAs Support
Guaranteed service delivery through defined SLAs, fast issue resolution and performance accountability for critical infrastructure and cloud-based systems.
Cloud Help Desk Support
Tiered cloud support offering ticket management, technical assistance, and resolution workflows to minimize downtime and enhance service responsiveness.
ServiceNow Integration
Seamless ServiceNow integration with cloud systems to automate ITSM workflows, manage changes, and align service delivery with business objectives.
Cloud Monitoring and Self-Healing Systems
Proactive cloud monitoring combined with automated self-healing actions to detect anomalies, prevent failures, and maintain system health without manual intervention.
Salesforce Cloud Management
End-to-end Salesforce cloud management covering automation, customization, security, and integration to improve CRM performance.
Jira and DevOps Tooling
Implement and manage Jira, CI/CD pipelines, and DevOps tools to streamline development workflows, automate deployments, and accelerate software delivery cycles.
Agile PLM
Extend and support Agile PLM with cloud integration, updates, and engineering collaboration tools to improve lifecycle visibility and product development speed.
You get a strategic partner in us
Grow your business with focused ITSM solutions
Cloud support should be more than reactive. That’s why we position ourselves as your trusted advisor, blending deep technical expertise with proactive consulting. We help you scale infrastructure efficiently, introduce IaC where needed, and use data from cloud monitoring systems to continuously optimize performance and spending.
Whether you’re moving systems to the cloud, modernizing legacy apps, or operating complex enterprise platforms like Salesforce, ServiceNow and Jira, Xavor helps keep the lights on (KTLO) strategically.
Tech stack
Powering infrastructure support with a modern tech stack spanning cloud platforms, IaC tools, monitoring systems, and DevOps pipelines.
Cloud platforms
Monitoring
Automation & IaC
Containerization & orchestration
ITSM
Enterprise systems
Security
IAM, MFA, security patching workflows, compliance checks
Our process
Deep discovery to always-on support
Optimize your IT infrastructure through a structured process that blends assessment, automation, full-service launch, and ongoing enhancements.
Onboarding and audit
- We assess your current cloud setup and identify improvement areas.
Design and integration
- Implement ServiceNow workflows, set up SLAs, configure alerts, and build IaC pipelines.
24/7 support launch
- KTLO model with full activation of help desk, monitoring, and remediation teams.
Continuous improvement
- Use data to refine performance, security, and cost efficiency.
Why Xavor
The right partner for cloud-first IT infrastructure support
Xavor can take your enterprise to the next level with its top-notch IT infrastructure support services.
Certified expertise
- Teams certified in AWS, Azure, ServiceNow, ITIL, Salesforce, and Agile PLM.
Methodology first
- ITIL-aligned processes, automated ticketing, and measurable SLAs.
Enterprise focused
- Deep experience supporting ERP, CRM, and PLM systems in cloud environments.
Building security
- From identity controls to patching, we prioritize secure cloud operations.
Competitive rates
- Tiered pricing for startups, mid-size firms, and enterprise accounts. Avoid costly downtime and issues with our proactive maintenance approach.
Blogs
Latest from Xavor
Learn. Engage. Evolve. Our content sparks curiosity and keeps you ahead of the curve.
