The need for IT managed service providers (MSPs) in the United States is more than ever. According to industry statistics, the market for IT MSPs will be worth $165.61 billion by 2033. That is almost a twofold increase in the coming eight years, which shows how much businesses rely on IT managed services.
That is because running a business in the current digital age is tough. It is almost impossible to meet all the corporate IT demands with an internal team, especially for small businesses.
But many businesses start wondering about how much managed IT services cost straightaway instead of asking the important questions first. Like they should know why managed IT services are essential to their success.
In this blog, we’ll help you get your priorities straight by highlighting what are the benefits of managed IT services. For readers from the US, it will also list the top 10 IT managed service providers in the country. And finally, we’ll share our insights on why you need managed IT services in 2025.
What is managed IT services?
IT managed services is a business support model where a company outsources some or all of its IT operations to external providers. MSPs handle a broad range of IT tasks to oversee and manage their clients’ entire IT infrastructure.
What is included in managed IT services? MSPs provide a wide range of services, but usually these core offerings are part of their package:
- Network management: Monitoring servers and network infrastructure to make sure they stay online uninterrupted and secure.
- Data recovery: Keeping business data backed up and recoverable in case of emergencies to prevent loss.
- Cybersecurity: Protecting the IT environment against cyber threats, malicious actors, and malware using cybersecurity measures.
- Remote monitoring and management (RMM): Using RMM software to monitor IT systems remotely for proactive support.
- Cloud services: Hosting and managing cloud infrastructure like AWS and Azure for storage, applications, and other business needs.
- Help desk support: Providing 24/7 IT support for businesses for issue resolution and incident response.
- Patch management: Ensuring that business systems and applications remain up to date with the latest updates.
- IT strategy consulting: Playing the role of CIO to develop and implement strategic IT roadmaps aligned with business strategy.
What are the benefits of managed IT services?
IT managed services not only fix problems within your IT systems but also make sure they don’t break again by keeping them in optimal condition. And they do all this without demanding the resources that in-house teams require.
1. Cost savings
Now coming back to the thing that businesses fret about too early: how much do managed IT services cost? Much less than an internal IT team, that’s for sure. Since MSPs work on an outsourcing model, they provide cost-effective IT solutions.
You pay a neat, predictable fee based on subscription or other payment models. This eliminates the need to invest in hardware, software, and salaries of an internal IT team yourself.
2. Specialized expertise
Businesses usually don’t have an expert in all of networking, cybersecurity, cloud resources, and other IT tasks. Particularly, a small business owner is someone who needs managed IT services the most.
With an MSP, companies have a specialist at their service for more IT tasks than they might even not know exist. Such a diverse pool of IT professionals gives access to skills and expertise not possible with an internal IT team.
3. Continuous support
IT managed services provide 24/7 helpdesk support that is always watching your systems. They provide round-the-clock support, usually through their offshore centers across the globe that work on the follow-the-sun model.
No matter if it’s two in the afternoon or two in the night, your business systems are being monitored regardless of your working hours.
4. Security
Security is a major reason why you need managed IT services. MSPs protect your business data from theft and hackers using cybersecurity strategies, patching, backups, and other safeguard mechanisms.
5. Scalability
Expanding your IT infrastructure to keep up with your growing business can be a real headache. IT managed services reduce that burden using cloud options to easily scale your IT setup up or down.
This flexibility gives companies the room to experiment with technology to meet their changing demands.
Leading providers of IT managed services in the USA
There are certain factors that help evaluate which company provides top managed IT services in 2025. We have discussed some of those essential criteria in the section below.
- Range of services
- Industry expertise
- Proactive client support
- Advanced security expertise
- Strategic partnerships
- Innovation and AI readiness
- Pricing transparency
- Reputation
We have ranked these US-based companies providing IT managed service based on these factors. All of them excel at these benchmarks, so you’re good to go with choosing any one of them.
1. Xavor Corporation
Region: West
Location: Irvine, California
Best for: Businesses looking for all-round IT managed services.
Xavor Corporation is a technology company that has been active since 1995, providing software services in various domains. Based in Irvine, California, Xavor has offshore centers of excellence in China and Pakistan, which allow it to provide 24/7 IT managed services to clients across the globe.
The company offers top outsourcing talent to manage your IT infrastructure at competitive pricing. Moreover, Xavor also has certified professionals in popular tools like ServiceNow, Jira, and Salesforce that are commonly used in internal IT operations and project management.
Range of IT managed services
- 24/7 IT helpdesk support
- Networking and server management
- Managed cloud services for AWS, Azure, and hybrid environments
- Backup and disaster recovery
- ServiceNow managed ITSM services
- DevOps as a Service
- IT consultation and planning
Furthermore, Xavor also offers co-managed IT services. What is co-managed IT services? It is a hybrid approach where your internal IT team works alongside the MSP instead of fully outsourcing to them. This gives you more control over your systems, and sometimes it is more cost-effective than fully managed services.
Contact information
Website: https://www.xavor.com/
Phone: +1949-264-1472
Email: [email protected]
Address: 2211 Michelson Drive, Suite 900, Irvine, CA 92612
LinkedIn: https://www.linkedin.com/company/xavor/
2. 1Path
Region: South
Location: Atlanta, Georgia
Best for: Mid-sized companies needing comprehensive managed services.
1Path offers IT managed service for cloud, system integrations, or any other business requirements. It is a reliable, 24/7 full-service IT MSP with over 20 years of experience in providing IT support.
The IT managed service provider also possesses many security and compliance certifications from the American Institute of CPAs. It is the best choice if you’re a mid-sized company looking for enterprise-grade solutions.
Range of IT managed services
- IT consulting services
- Cloud managed services
- Cybersecurity services
3. a Couple of GURUS
Region: Midwest
Location: Minneapolis, Minnesota
Best for: Companies with existing IT staff requiring co-managed services.
People need a guru in life, whether as a spiritual guide or as a self-help guru, to become their best selves. a Couple of GURUS does the same for companies looking to achieve maximum results with their IT environment.
They are tech gurus who provide comprehensive IT solutions, from managed IT services to cybersecurity and cloud solutions, to small and medium-sized companies. The company has been active since 2002 and gives you peace of mind. You can focus on your core business objectives knowing that your IT setup is being monitored every day, every hour.
Range of IT managed services
- Help desk support
- Co-managed IT services
- Hardware installation
- Risk and compliance management
4. Thrive
Region: Northeast
Location: Foxborough, Massachusetts
Best for: Companies that need scalable IT services.
Thrive positions itself as a provider of “NextGen” managed IT services for companies that need scalable IT solutions. Their services offer cloud and hybrid cloud solutions for growing businesses that need IT systems that can keep up with their pace.
The MSP offers its services under the brand name of The Thrive Managed Services Platform. It is an all-in-one platform where all your IT needs are met, from network management to regulatory support.
Range of IT managed services
- Cloud support
- Cybersecurity services
- IT consulting services
- AI-based automation support
5. Office1
Region: West
Location: Las Vegas, Nevada
Best for: Organizations looking for predictable, fixed-cost IT services.
Office1 provides US-based support to handle your technical IT issues and user support. The company’s managed services help you make a strategic shift from reactive troubleshooting to proactive IT management.
But one of the company’s main selling points is its fixed-rate, predictable pricing. Their model emphasizes fixed-cost managed service contracts with full transparency. This kind of pricing model is ideal for small and medium enterprises (SMEs) that can’t afford reactive billing.
Range of IT managed services
- Cybersecurity services
- Network management
- Helpdesk support
- IT consulting services
6. Bit by Bit
Region: Northeast
Location: New York City, New York
Best for: Industries that require specialized IT support for legal workflows.
Established in 1987, Bit by Bit Computer Consulting is one of the leading IT MSPs in the United States. It was originally started as a networking company, but bit by bit, they evolved into a full-service IT services firm.
The company is an ideal choice if you need managed IT services for the legal industry. They have experts in RightFax, which is a digital fax software solution to manage faxes electronically in a secure, automated way.
Moreover, location-wise Bit by Bit is also a great option if you’re in the Tri-State metropolis of New York, New Jersey, and Connecticut.
Range of IT managed services
- Cloud-based IT support
- Application development
- Enterprise fax solution
- Cybersecurity services
7. All Covered (Konica Minolta)
Region: Northeast
Location: Ramsey, New Jersey
Best for: HealthTech and other regulated industries with strict compliance.
Konica Minolta is a multinational technology company with locations across the United States, Europe, and Japan. All Covered is their managed services division with headquarters in Ramsey, New Jersey.
The IT MSP maintains local teams in more than 35 American cities with over 1,000 IT professionals. However, the company’s forte is its IT support for launching products in HealthTech, biotechnology, and other regulated industries.
Range of IT managed services
- Cybersecurity services
- Cloud services
- Compliance consulting
- Microsoft 365 managed services
8. Cortavo
Region: South
Location: Atlanta, Georgia
Best for: Businesses looking for quick onboarding and deployment
Cortavo’s mission is to solve IT complexity for businesses of all sizes and forms. That is why their services have plans for everyone, from large enterprises to SMEs. They provide their services on a flat fee, with 85% of successful IT resolutions.
The company emphasizes fast deployment and onboarding within 60 days using popular tools they own or have a license for.
Range of IT managed services
- IT service desk support
- Hybrid workplace management
- Cybersecurity services
- IT cost management
9. Synoptek
Region: West
Location: Costa Mesa, California
Best for: Businesses that want C-level advisory capabilities.
Synoptek offers high-level IT consulting aimed at C-suite executives, such as CEOs, CFOs, and CTOs. Their services go beyond ordinary operational or technical consulting; instead, they offer strategic guidance to leadership at the top level.
Furthermore, Synoptek supports multiple geographies and offers global delivery. So, if you have a distributed global presence, they are well-suited for businesses like yours.
Range of IT managed services
- 24/7 IT helpdesk support
- Strategic IT consulting
- AI-based managed services
- Cybersecurity services
10. GenCare
Region: West
Location: Glendale, California
Best for: Nonprofit, educational, and small organizations requiring IT support.
GenCare is a 100% employee-owned company, which they proudly highlight as part of their identity. The company assures a111% cash-back guarantee if you want strong accountability with no financial risk.
They have worked with several nonprofit and educational organizations to manage their IT systems. Moreover, if you’re migrating from a previous MSP, they help you with seamless transitions and disciplined onboarding.
Range of IT managed services
- Cybersecurity services
- VoIP phone systems and integrations
- Microsoft 365 services
- Cloud services
Why you need managed IT services in 2025
We have already broadly discussed the benefits of managed IT services. But they don’t fully answer the question, “Why choose managed IT services?”. There are some pressing, contemporary reasons why you need managed IT services to succeed in 2025.
1. Keeping up with the pace
2025 is the year of AI and other advanced technologies. And you need to prepare your business for the future. These services help you adapt to these rapid technological changes in your workflows in a convenient way.
Businesses that don’t adopt AI will struggle and might even become obsolete in the near future.
2. Sustainability and Green IT
Companies are under increasing pressure to demonstrate sustainable technology in their operations. It is not only required to build a good reputation, but many countries are now making Green IT a part of their regulatory laws.
Many MSPs now optimize energy use in data centers, recommend efficient hardware lifecycles, and assist with e-waste recycling. That positions businesses better for compliance and reputation management.
3. Employee retention
Clunky tools and slow systems directly impact the productivity and morale of your employees. As a result, good workers lose confidence in upper leadership to run things effectively and quit their jobs.
Therefore, managed IT services help companies keep their top talent by ensuring smooth digital experiences. The less the downtime, the happier your employees are.
4. Cyberattacks
Cyberattacks have become more frequent and sophisticated. Their biggest targets are SMEs because they usually have a lax approach towards cybersecurity. Such services help vulnerable businesses meet security standards, which is a must to do business in our digital times.
5. Enterprise-grade tools
Lastly, IT software intended for businesses are often very complex. These enterprise-grade tools have several offerings, such as the different ServiceNow modules that are designed for different use cases and have their own certifications.
MSPs have certified support for several enterprise software that small and mid-sized firms would find expensive to use on their own.
Conclusion
IT managed services are essential for business success in 2025, no matter from which angle you look at it. You need IT MSPs to run your internal operations effectively, deliver a smooth customer experience, and meet regulatory and compliance standards in your industry.
Technology is evolving so fast that every advantage counts. The right managed service provider could determine whether your business thrives in the coming years. Xavor built its IT managed services exactly for that purpose.
We ensure that our clients’ businesses don’t just merely survive but rather outcompete others in the market. Partner with us at [email protected] to know how we are able to do that. Drop us a message at the email and book a free consultation session.