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Over the past couple of years, we have seen companies adopting cloud managed services for their business operations. The global Cloud Managed Services (CMS) market size is estimated to grow from USD 62.4 billion in 2020 to USD 116.2 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 13.3% during the forecast period, according to a study by Markets and Markets. Cloud managed services include security, DevOps, maintenance and supports, cloud infrastructure and optimization, and many others. Implementation of these services helps enterprises save IT and operational costs and also enhances the productivity of these enterprises.

Transferring to the cloud has enormous potential for companies in terms of lower costs, elasticity, and innovation, but at the same time, it brings new challenges for IT organizations. Managing a cloud environment is complex and places massive pressure on enterprise networks from security as well as a bandwidth point of view. Cloud platform services are launched with new updates and features on an almost weekly basis, which makes it difficult for IT organizations to leverage the latest, innovation-centric cloud services effectively. IT organizations must change the way they manage and support their businesses in a cloud-based landscape.

To shift from traditional operations, IT organizations need to reassess their processes. They need to develop a cloud-based operating model that supports multi-speed delivery across multi-cloud landscapes. If companies want to make the full use of the innovation potential of the cloud, they need to reassess how they run their cloud operations.

Critical Areas of Effective Cloud Management

Enterprises should rethink their cloud management approach and philosophy across five key areas.

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Cloud Managed Services

For effective cloud managed services, your operating model should be able to handle the challenges of ever-evolving technologies. It should also provide agility, ease of use, scalability, and must handle traditional applications that want control of the estate, predictability of performance, and stable environment. Your cloud operating model must support multi-cloud and multi-legacy environments while ensuring multi-speed delivery.

Cloud Consumption Services

Companies need to rethink “how,” “when,” and “what” to buy from their cloud service providers and understand the complexities of the options offered across IaaS, PaaS, and enterprise support. In addition to understanding bills, your organization should be able to map credits back to the correct budget and projects.

Cloud Optimization Services

Optimizing how applications and data employ the cloud platform is one of the critical challenges. For this purpose, cloud optimization services are essential to maximizing application performance while minimizing potential costs. Without the right modeling tools, methodologies to optimize, and knowledge of the latest innovations, IT organizations risk spending more than is necessary across their existing cloud estate.

Cloud Security Management

A core set of essential security functions should be present in every cloud environment. Deployment of advanced security services should also be considered based on data classification and regulatory requirements. The operating model and the cloud environment must adhere to regulatory and compliance requirements while augmenting security controls with cloud-native capabilities.

Cloud Managed Platform

Organizations should no longer think in terms of tools that manage infrastructure but instead think in terms of a platform that administers a set of cloud components. As technology continues to evolve, and cloud innovation expands, this platform needs to advance over time as well. A cloud-managed platform should be able to operate across a complex, multi, and hybrid cloud estate. For cloud optimization, your cloud management platform must deliver on usage data, cloud tagging, monitoring of new services, and predictive analytics. Your cloud-managed needs to evolve, so it must be able to embed continuous innovation.

By rethinking your approach to cloud managed services, optimization capabilities, and consumption management, you can see an improved business. It is imperative to reassess your cloud managed services to ensure cost management while unleashing the full business potential of the cloud for enhanced flexibility and necessary innovation.

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Umair Tariq

Umair is an Associate Director of Professional Services at Xavor Corporation, leading Digital Marketing Platform Services and Lifesciences charter. He has vast experience in developing and maintaining enterprise-level applications. You can find him on LinkedIn.