Jira Administration Services
Supercharge your team’s efficiency with Xavor’s Jira Administration expertise
Secure | Optimize | Scale
Featured clients
Smarter Jira administration for growing teams
Boost productivity with advance Jira asset management
Jira administration is vital to ensure your team’s productivity while using Jira for project management. If you’re dealing with complex user permissions, inefficient workflows, or struggling to maintain security and compliance, we’ve got you covered.
Our Jira administrators possess all the Atlassian-certified skills you need to manage the platform effectively. With years of experience in Jira service management, Jira project management, and expertise in Jira service desk, Xavor’s Jira admins work closely with clients to understand their platform needs, project scope, and budget constraints.
We also employ our AI development services to make AI-driven Jira processes for smooth operations and heightened collaboration, while offering reliable Jira administration services and support with fewer disruptions. At Xavor, we ensure that using Jira for project management aligns with your business needs, so you can focus on managing your projects and driving growth.
Efficient Jira environments, managed by experts.
Jira Administrator Services
Our Jira services help you streamline Jira project management by setting up workflows, configuring permissions, customizing dashboards, and managing fields. We also handle project settings, system cleanups, and performance tuning, so your teams can focus on delivery while we keep your Jira environment secure, compliant, and running smoothly.
Group, User, and Permission Management
Manage user groups and access roles to ensure secure, efficient collaboration across your Jira environment, including Jira Service Desk configurations.
Project Setup and Configuration
Set up and configure Jira projects with scalable structures tailored to business needs, whether for support teams or internal operations.
Workflow Customization
Design workflows that reflect real business processes, improving efficiency and clarity for teams using Jira Service Management.
Maintenance and Troubleshooting
Maintain system health with proactive monitoring and expert troubleshooting that keeps your Jira instance stable, fast, and error-free.
Scalability and Best Practices
Apply proven Jira administration practices to ensure your setup scales efficiently with growing teams, tasks, and operational complexity.
Security and Compliance
Enforce permissions, audit trails, and secure access across Jira to help meet organizational security standards and compliance requirements.
Dashboards and Reports
Build insightful dashboards and reports to track project health, team performance, and SLA compliance in Jira Service Management.
Add-ons and Integration
Enhance Jira through integrations and select add-ons that connect your tools, streamline work, or support asset management functions.
Smarter service delivery with Jira service management
Supporting workflows beyond IT for every business function
Our Jira administrators aren’t just limited to using Jira for project management. They are fully proficient in Jira service management to manage service requests, incidents, and operational tasks through a single, unified interface. Resolve your technical issues and manage campaign assets, whether it is for IT, mechatronics and robotics, or marketing projects.
We help you implement Jira service management in key application areas:
- IT support
- Marketing support
- HR support
- Engineering support
Why Xavor
Empowering today, engineering tomorrow—driving possibilities since 1995.
Xavor’s certified Jira administrators ensure your workflows, permissions, and automations are optimized for performance and clarity. We help you reduce friction and boost team productivity across the board.
Proven track record
of success
- Our clients range from small businesses to large enterprises, and we helped them all maximize the potential of Jira.
Certified Jira experts
- With our team of certified Jira administrators, you are not just hiring another IT service provider. You are gaining access to experts who know the ins and outs of Jira, keeping your system optimized.
Seamless integration with your tools
- Jira does not work alone, and neither do we. We specialize in integrating Jira with essential business tools like Confluence, Slack, TestRail, Microsoft Teams, and more.
Scalable solutions for growing teams
- As your business evolves, your Jira instance needs to keep up. We ensure your system scales effortlessly, from small teams to enterprise-level projects. We implement best practices for growth, helping you avoid bottlenecks and inefficiencies as your organization expands.
Proactive support and maintenance
- Avoid costly downtime and issues with our proactive maintenance approach. We conduct regular health checks on your Jira instance to identify potential problems before they escalate, ensuring your teams stay productive and your workflow remains uninterrupted.
Testimonials
Success stories
Every challenge tells a story—our case studies and client testimonials share real experiences of how we’ve helped our clients achieve what matters most to them.
Lisa Sullivan
Director of Operations Virgin Entertainment Group
Service Offered
Microsoft Dynamics 365 & SharePoint
"Xavor streamlined our processes, saving us 40-50 hours per week.”
“We had to stop overwhelming people with unneeded information. Microsoft Office SharePoint Server will give us this capability—about 40-50 hours per week of our group members’ time will be freed up to do substantially higher-value tasks, such as operational oversight and strategic planning.”
Blogs
Latest from Xavor
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FAQs
What permissions does a Jira administrator need?
A Jira admin typically requires global permissions like Jira administrators or system administrators to manage projects, users, workflows, and system settings.
How do you manage user roles and permissions in Jira project management?
Jira admins create and assign users to groups, define roles, and set permission schemes to ensure users only access relevant projects and functions.
What responsibilities come with Jira administration?
Jira administrators are responsible for configuring and maintaining Atlassian products like Jira software, Jira service management, and Confluence. They also implement new workflows and advise on best practices.
How do Jira admins troubleshoot and support Jira users?
Jira admins troubleshoot issues by reviewing logs, rebuilding indexes, restoring backups, resolving permissions conflicts, and staying updated on platform changes.
Can you configure workflows and issue types in Jira administration?
Yes, Jira admins customize workflows, statuses, issue types, screens, and transition rules to mirror the organization’s processes and improve efficiency.