Case Study
Improving Agile PLM Usability with Custom InForm Guidance
Solution
PLM | UX | Custom Development
Industry
Manufacturing | Electronics
Core Technology
Oracle Agile PLM
Overview
A global computer manufacturing leader relied on Agile PLM solutions as its central innovation and ideation platform. However, a complex and unintuitive interface was slowing down new users and delaying critical projects. Xavor helped them to enhance usability and accelerate user adoption without disrupting existing workflows.
Business Challenge
The client’s rapid growth and diversification led to an influx of employees unfamiliar with Agile PLM solutions. The system’s rigid and monotonous interface resulted in a steep learning curve, frequent user errors, and delays in product innovation. We needed a way to:
- Accelerate onboarding for new PLM users
- Reduce errors in form completion and data entry
- Improve overall navigation and user confidence
- Maintain productivity without costly retraining or system overhaul
the solution
Xavor implemented Assist+, a proprierary Agile PLM addon developed in-house by Xavor’s engineering team that provides realtime, inform guidance. The solution was configured to the client’s specific roles, processes, and policies, delivering:
Visual Customization:
Colorcoded notifications and alerts for improved clarity
Contextual Tooltips:
Field-level instructions and policy reminders triggered by mouse hover
Seamless Integration:
Deployed within the existing Agile PLM infrastructure in under a day, with no additional hardware requiredRoleBased Guidance:
Help content tailored to each user’s responsibilities and privilegesUnlike off-the-shelf tools, Assist+ was custom built by Xaor using Agile PLM’s SDK and web technologies, demonstrating deep platform mastery, adaptive development capabilities, and the abiloty to delivery tailored solutions that drive user adoption and operational excellence.
outcomes & benefits
With Assist+ installed, the client achieved measurable improvements in usability, accuracy, and productivity:
Visual Customization:
Colorcoded notifications and alerts for improved clarity
Contextual Tooltips:
Field-level instructions and policy reminders triggered by mouse hover
Seamless Integration:
Deployed within the existing Agile PLM infrastructure in under a day, with no additional hardware required
RoleBased Guidance:
Help content tailored to each user’s responsibilities and privileges
Tools & tech stack
conclusion
By integrating Xavor’s custom-built Assist+ add-on into their Agile PLM environment, our client transformed a cumbersome system into an intuitive, guided workspace. The solution not only accelerated onboarding and reduced errors but also strengthened the role of PLM as an enabler of innovation, proving that even mature platforms can be optimized for modern usability and productivity. This project underscores Xavor’s ability to develop tailored, platform-native solutions that not only solve immediate usability challenges, but also strenthen our role as an enabler of innovaiton, showcasing deep technical expertise and a commitment to client-driven results.
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