Case Study
Timely and Secure Agile PLM Upgrade for a Semi-conductor Leader
Solution
PLM | Migration | Business Process Optimization
Industry
Manufacturing | Semiconductor | Electronics Manufacturing | HighTech
Core Technology
Oracle Agile PLM
Overview
A leading California semiconductor manufacturer faced growing risks due to outdated security, limited functionality, and lack of vendor support for its older-version Oracle Agile PLM. Xavor, an experienced PLM services provider, executed a secure and efficient upgrade to Agile PLM 9.3.6 with minimal downtime, delivering enhanced performance, stronger security, and a future-ready platform.
Business Challenge
The client’s legacy Agile PLM 9.3.4 system posed significant operational and security risks:
- Security vulnerabilities: Outdated version with no new security patches, exposing the company to modern cyber threats
- Performance & usability limits: An unresponsive interface and sluggish performance hindered user productivity
- Upgrade complexity: Needed to upgrade a highly customized environment with multiple integrations (SAP, BOM Builder, etc.) without disrupting daily operations
- Downtime sensitivity: The client required continuity with minimal unproductive hours during the transition
Key concerns included data integrity, extended downtime, functional errors postupgrade, and transparency throughout the process.
the solution
Xavor executed a structured, transparent upgrade following a proven sixstep methodology:
- Comprehensive planning: Developed a detailed cutover plan in close coordination with the client over three months, scheduling execution over a focused twoday window
- Performance testing: Conducted load and performance testing to preempt postupgrade degradation
- Extension & customization upgrade: Upgraded all PLM addons, extensions, and integrations without additional cost—including decompilation of source code where original versions were unavailable
- Secure data migration: Smoothly imported the 9.3.4 database into the 9.3.6 schema and updated configuration files (properties, URLs, integrations)
- Hosting & managed services: Upgraded hosting environment under existing managed services agreement.
- Delta training: Provided targeted training to prepare users for new features and interface changes
Throughout the upgrade, Xavor maintained realtime communication with the client’s team, ensuring transparency and immediate issue resolution.
outcomes & benefits
The upgrade was completed on time, with minimal disruption, and delivered measurable improvements:
Zero security breaches:
Enhanced data protection with updated security protocols and continued Oracle support
Performance boost:
Improved system responsiveness and user experience
Ongoing support:
Premium 24/7 maintenance and support ensured longterm system health
Minimal downtime:
Operations resumed rapidly with no loss of data or functionality
Full customization retention:
All PLM extensions and integrations migrated successfully.
Business Impact:
- 1. Accelerated product development through better collaboration and data visibility
- 2. Reduced risk of processing errors and security threats
- 3. Strengthened compliance with industry standards and customer expectations
- 4. Increased team productivity with an updated, more intuitive interface
conclusion
Xavor, leveraging our disciplined upgrade framework and deep Agile PLM expertise, helped the semiconductor manufacturer transition smoothly from an outdated, risky system to a secure, highperformance PLM platform. The project not only futureproofed their product innovation backbone, but also reinforced trust through a transparent, low downtime execution, showcasing how Xavor can turn technical necessity into strategic advantage with a well managed upgrade.
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