Case Study/ Customer Success Story
Improving Agile PLM Usability with Custom InForm Guidance
Industry: Manufacturing | Electronics
Core Technology: Oracle Agile PLM
Solution: PLM | UX | Custom Development
Overview
A global computer manufacturing leader relied on Agile PLM as its central innovation and ideation platform. However, a complex and unintuitive interface was slowing down new users and delaying critical projects. Xavor helped them to enhance usability and accelerate user adoption without disrupting existing workflows.
Business Challenge
The client’s rapid growth and diversification led to an influx of employees unfamiliar with Agile PLM. The system’s rigid and monotonous interface resulted in a steep learning curve, frequent user errors, and delays in product innovation. We needed a way to:
- Accelerate onboarding for new PLM users
- Reduce errors in form completion and data entry
- Improve overall navigation and user confidence
- Maintain productivity without costly retraining or system overhaul
The Solution
Xavor implemented Assist+, a proprierary Agile PLM addon developed in-house by Xavor’s engineering team that provides realtime, inform guidance. The solution was configured to the client’s specific roles, processes, and policies, delivering:
- Contextual Tooltips: Fieldlevel instructions and policy reminders triggered by mouse hover
- RoleBased Guidance: Help content tailored to each user’s responsibilities and privileges
- Visual Customization: Colorcoded notifications and alerts for improved clarity
- Seamless Integration: Deployed within the existing Agile PLM infrastructure in under a day, with no additional hardware required
Unlike off-the-shelf tools, Assist+ was custom built by Xaor using Agile PLM’s SDK and web technologies, demonstrating deep platform mastery, adaptive development capabilities, and the ability to delivery tailored solutions that drive user adoption and operational excellence.
Outcomes & Benefits
With Assist+ installed, the client achieved measurable improvements in usability, accuracy, and productivity:
- Faster Onboarding: New users became proficient in Agile PLM more quickly, reducing training time
- Reduced Errors: Inform guidance minimized mistakes in data entry and form completion
- Enhanced User Experience: Intuitive, rolespecific help eliminated dependency on external support
Increased Engagement: A more interactive and visually guided interface improved user adoption and satisfaction
Unlike off-the-shelf tools, Assist+ was custom built by Xaor using Agile PLM’s SDK and web technologies, demonstrating deep platform mastery, adaptive development capabilities, and the abiloty to delivery tailored solutions that drive user adoption and operational excellence.
Tools & Tech Stack
Oracle Agile PLM | Assist+ (Xavor’s custom-developed add-on)
Conclusion
By integrating Xavor’s custom-built Assist+ add-on into their Agile PLM environment, our client transformed a cumbersome system into an intuitive, guided workspace. The solution not only accelerated onboarding and reduced errors but also strengthened the role of PLM as an enabler of innovation, proving that even mature platforms can be optimized for modern usability and productivity. This project underscores Xavor’s ability to develop tailored, platform-native solutions that not only solve immediate usability challenges, but also strengthen our role as an enabler of innovaiton, showcasing deep technical expertise and a commitment to client-driven results.
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