With the rise of commercialism, healthy competition has pushed businesses to become better and match their rivals when it comes to quality and efficiency. Only the best prepared can thrive in such an environment, and an important part of preparation is software for Product Lifecycle Management (PLM).
Simply put, your Agile PLM can achieve a lot more if set up the right way. This blog breaks down seven common agile PLM issues and their solutions for you!
Lack of Customizations in Dashboard and Interface:
A prevalent concern of Agile PLM users is that the interface is “glitchy and slow” at times. Apart from that the experience is not interactive and users feel that the options they have are quite limited.
The reason is probably that Agile PLM is built with performance in mind. Luckily, service providers such as Xavor, have specialized in removing issues of this nature and are dedicated to improving your Agile PLM experience.
Xavor develops customized dashboards which are interactive, editable for adding new items to the agenda and driven by data. The dashboards bring up the salient information and helps you navigate the Agile PLM software efficiently.
Each dashboard is tailor made to suit the needs of the user, and a special focus is given to the interface beyond the dashboard. Whether the lag in performance is caused by bugs, incompatibility or outdated software, Xavor identifies and fixes the issues to ensure a more personalized, and glitch-free experience.
Need for Extensive User Training:
It is no surprise that a complicated software such as Agile PLM requires extensive training for users to operate it comfortably. The Search function is notorious for being difficult, especially by novice users.
Xavor provides delta training, which is included free of cost along with an upgrade, to ensure all employees perform their best with Agile PLM. Delta training is done intuitively, by connecting training plans with existing Learning Management Systems (LMS).
This informs trainers of the existing skill level of users and addresses the challenges faced by each employee for training to be highly effective.
Further, Xavor informs its clients with training protocols regarding documents updates that involve training every relevant employee at the time of updating a document to ensure minimal faults post update.
Oracle intentionally Overlooking Minor Bug Fixes:
It is believed by users that Oracle does not address minor bug fixes intentionally as it holds little value for the. However, these become regular hindrances for users, and are hard to ignore. In this case, there are two options.
Firstly, companies are encouraged to upgrade, as the upgrade comes with multiple bug fixes, improvements to the software and is a proactive business decision. If an upgrade is not possible at the time due to lack of time or funds, then companies need to employ break-fix support from experts.
Xavor offers both options to suit your needs. There are certain benefits that you will surely get while employing Xavor for break-fix support. Xavor supports bug-fixing for 9.2.x versions of Agile PLM, and offers benchmarking to provide companies with a detailed performance analysis.
Xavor has successfully provided solutions to over 5,800 issues faced by various clients, making us highly experienced in the field.
Xavor encourages companies to upgrade as it comes with unmatchable benefits like delta training, load testing, benchmarking as well as upgrading all Xavor Add-ons.
Xavor ensures software compatibility through a complimentary OS upgrade and ensures consistent productivity levels following any upgrade.
Additionally, an upgrade means that your users can benefit from Oracle’s support which is only available on the more recent versions of Agile PLM.
Complications in Troubleshooting:
Difficulty in navigating Agile PLM also leads to problems in troubleshooting issues. Users have said that the process can “at times be complicated”.
If the frequency of such issues is high this can greatly affect productivity and makes Agile PLM more of a hassle than a help.
This points to weaknesses in training, a lack of a user-friendly interface, and the possibly the presence of bugs. For this purpose, Xavor offers a health check; a proactive measure to prevent any possible future performance or availability issues.
By utilizing our experience of managing numerous Agile Platforms through the years, Xavor has developed a process to assess the health of your Agile PLM platform and architecture.
Xavor’s Agile PLM Health Check uncovers the causes of any performance issues, and provides a detailed report with recommended remediation actions. The support offered by Xavor creates a roadmap for eliminating frequently occurring issues and making the troubleshooting process easier to make users self-sufficient.
Difficulty in Agile PLM Integrations:
Agile PLM’s usefulness can be exponentially improved through integrations with other popular enterprise software such as CAD, CMS, ERP systems and many other. However, performing these integrations is not straightforward, and usually requires experts.
Xavor has made integrations quick and painless with xEngine, our proprietary integration solution and has set a benchmark for the integration process. With its wide range of adapters, it supports dynamic mappings and data transformations based on complex business rules.
xEngine provides you everything you need to connect Agile with other systems. In addition to this, it can be customized as per your specific needs to complete the integration experience.
Lengthy Upgrade Timelines:
If you are currently contemplating an upgrade for your Agile PLM software and are worried about the timeline most upgrades require, your concern is valid. However, it all depends on the service provider who upgrades your PLM.
Xavor, provides a detailed timeline between two to six months for a complete upgrade of your Agile PLM depending on all factors such as existing version, add-ons, required integrations and any customizations needed.
This timeline is created specifically to cater to all the unique customizations our clients may request. Therefore, an upgrade through Xavor has little chance of going off the dedicated plan. It is also one of the industry’s fastest upgrade experiences as we ensure minimum production downtime that may be caused by unavailability of Agile PLM.
Oracle Agile PLM offers licensing on per user basis, therefore, can be very expensive. Companies need to work out their requirement and formulate a plan based on which licenses should be purchased.
Xavor provides a detailed assessment of the workflows performed through Agile PLM and applies its knowledge through experience to advise businesses regarding scalable licensing.
Xavor enables cost effective work by prioritizing company resources and ensuring high productivity from each user so that the cost of licensing is scaled to the operations and workforce.
A capable Agile PLM support provider is necessary to operate seamlessly. Users can overcome most of the commonly faced issues by contacting support.
It is also a viable option to consider upgrading for Oracle’s own support and getting all the latest features that Oracle Agile PLM has to offer. Xavor’s health check, break fix support and stand out services such as the Assist+ and xEngine make it the prime option to solve all your Agile PLM issues.
Learn more about it on our website and reach out to us to get an assessment of your system now!