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Managed Services for
Microsoft SharePoint

Xavor’s SharePoint Managed Services are designed to keep your SharePoint and Office 365 productivity platform optimized

For pricing options, contact Xavor today!

Managed Services for Microsoft SharePoint

What Can Xavor’s Managed Services for Microsoft SharePoint Do For Your Business?

Xavor’s SharePoint Managed Services are designed to keep your SharePoint and Office 365 productivity platform optimized so that your teams can be more productive, innovate and focused on achieving your business goals.

Our managed services team offers a combination of design, business analysis, architecture, development, infrastructure and enablement skills which are needed to maximize adoption and drive value.

Xavor’s experienced and qualified team will proactively maintain your SharePoint Online and SharePoint Server infrastructure while meeting SLAs and resolving user issues. As new features and apps become available in SharePoint, our customization team will map them to your business processes, train your business teams and support them along the way to work collaboratively, share knowledge and innovate together.

Our Basic, Advance and Advanced+ SLA plans offer response times and uptime that meet the need of your business.

SharePoint Platform Support (On-premises only)

Keep your SharePoint productivity platform up and running at optimized performance with Xavor’s SharePoint Platform Support.

  • Basic IT support (patching, updates)
  • Identity Management
  • Security and access rights
  • Proactive infrastructure monitoring and alerting
  • Monthly health reports and dashboards
  • Basic anti-virus and anti-malware support
  • Database and system configuration back-ups
  • Governance and compliance

Business User and Operations Support

Support your business teams using SharePoint confidently and cost effectively with an extensible team of specialists.

  • General Queries and Issue resolution
  • New site creation that adheres to your governance guidelines
  • Content migration and reorganization
  • Security and Access Rights
  • Site configurations
  • Operational intelligence and custom dashboard on usage

Customizations and Enhancements Support

Enhance your SharePoint Online or SharePoint Server deployment with custom solutions to meet your changing business needs and achieve your goals faster. Xavor’s SharePoint team will evaluate new features, map them to the relevant value for your business, and drive end-user enablement to deliver measurable results.

  • New feature requests
  • Custom Webparts and Apps
  • Advanced Workflows
  • BI Dashboards
  • Digital Assets Libraries
  • Branding

Training and Adoption Support

Enable your teams to make most of your SharePoint investment by providing ongoing learning and support to beginners and power users.

  • Ah-hoc queries
  • User Role based trainings
  • New feature roll-out support
  • FAQ and knowledge base
  • Proactive analysis of trainings needs

Why Xavor?

For over 15 years, Xavor has helped hundreds of businesses harness the power of SharePoint. We know what SharePoint success looks like so we’ve created a Managed Services offering that allows your business to realize its full potential.

  • Multiple Skills – One team: Deep expertise in business analysis, architecture, development and infrastructure support services
  • Deep Customer Relationship leading to high client satisfaction and retentio
  • Microsoft Gold Partner in Collaboration and Content competency
  • 24×7 365 day coverage
  • Cost predictability through fixed-fee monthly contracts, Great Cost Savings

 

BASIC 

SharePoint Online or 1 Farm
for single tenant 

ADVANCED 

SharePoint Online or 3 Farms
for single tenant 

ADVANCED + 

Service Level Agreement 

 

 

 

Incident Management 

 

 

 

Proactive Monitory 

 

 

 

Monthly Health Check 

 

 

 

Administration  

 

 

 

Security and Access Rights 

 

 

 

Operational Intelligence and Usage Analysis  

 

 

 

Patch Management 

 

 

 

Backups  

 

 

 

Business User Support 

 

 

 

Training and Adoption support 

 

 

 

Customizations and Enhancements* 

 

 

 

Architecture Office Support

 

 

 

Bug Fixes  

 

 

 

New Feature Requests* 

 

 

 

Complete Platform Ownership 

 

 

 

  1. Customizations and Enhancements*  and New Feature Requests* : Fixed tiers of available hours for customizations which can adjusted based on your needs 
  2. Complete Platform Ownership: Xavor becomes the first point of contact for all your business teams