Salesforce.com is an excellent solution for enterprises interested in a complete CRM with social and seamless integration aspects. Users increase their productivity through the intuitive application and it’s easy to modify to fit the business’ needs.
Salesforce is a Software as a Service (SaaS) based company for your front office to ensure your customers are taken care of. SFDC automates sales processes, customer service and marketing.
Communities: Customer, Partner and Company Communities
Xavor offers the following services to help you no matter where you are in the lifecycle of the product:
Assess current health of your implementation
Develop CRM roadmap for your needs
Implement new Saleforce.com applications for Sales, Service and Marketing
Advice on best practices for integration with ERP and CRM as well as PLM
Provide managed services for ongoing support with
In complex environments where companies often have a mix of on-premise ERP solutions and one or more critical applications on the cloud, sharing data so that these applications work together means your business will run more efficiently.
Applications that work together create a 360-degree view of the customer, and feed critical events to your PLM or ERP solutions at the same time.
The sales process for high-tech companies usually involves a lengthy and a collaborative process called Design Win. Implementation of Design Win can be used to build loyalty with partners, increase chances of winning business and assess effectiveness by measuring sales results.
Lower Implementation Costs
Xavor proactively manages the implementation to keep costs low, and educates the business users and stakeholders throughout the project.
Whether you are implementing sales, customer service, or a marketing solution, engaging your business users and fitting the solution to their needs is extremely critical for user acceptance and adoption.