Salesforce.com

Why Salesforce

Salesforce.com is an excellent solution for enterprises interested in a complete CRM with social and seamless integration aspects. Users increase their productivity through the intuitive application and it’s easy to modify to fit the business’ needs.

Salesforce is a Software as a Service (SaaS) based company for your front office to ensure your customers are taken care of. SFDC automates sales processes, customer service and marketing.

Salesforce’s Applications

  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • Chatter
  • Communities: Customer, Partner and Company Communities
  • Platform (Force.com)

Service Offerings

Xavor offers the following services to help you no matter where you are in the lifecycle of the product:

  • Assess current health of your implementation
  • Develop CRM roadmap for your needs
  • Implement new Saleforce.com applications for Sales, Service and Marketing
  • Advice on best practices for integration with ERP and CRM as well as PLM
  • Provide managed services for ongoing support with

Seamless Integration

In complex environments where companies often have a mix of on-premise ERP solutions and one or more critical applications on the cloud, sharing data so that these applications work together means your business will run more efficiently.

seamless-integration

Applications that work together create a 360-degree view of the customer, and feed critical events to your PLM or ERP solutions at the same time.

Design Win

The sales process for high-tech companies usually involves a lengthy and a collaborative process called Design Win. Implementation of Design Win can be used to build loyalty with partners, increase chances of winning business and assess effectiveness by measuring sales results.

design-win

Lower Implementation Costs

Xavor proactively manages the implementation to keep costs low, and educates the business users and stakeholders throughout the project.

lower-implementation-costs

Implementation Tips

implementation-tips

Training

Whether you are implementing sales, customer service, or a marketing solution, engaging your business users and fitting the solution to their needs is extremely critical for user acceptance and adoption.

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