Virgin Entertainment Group, headquartered in Los Angeles, CA, is one of the world's leading multichannel music and entertainment retailers, operating 23 Virgin Megastores in North America, as well as stores throughout Europe, Japan, Australia and the Middle East.

Business Situation

E-mail, and a rudimentary Intranet named "The Wall", had become severely limited in capacity, security, and functionality. To disseminate and share accurate and timely information throughout the organization, Virgin Entertainment chose to evaluate many portal technologies, including SharePoint Portal Services 2003.

Solution Description

Virgin Entertainment is implementing Microsoft SharePoint Products and Technologies to help its 1,500 employees collaborate more efficiently by creating a corporate information portal and collaborative team sites. The portal will be the central source of daily information for all Virgin employees.

Key Benefits

Managers spend 20% more time on the sales floor
IT support costs reduced by more than 15%
Time spent resolving product inventory issues reduced by more than 20%
15% of a typical manger's time freed up for higher-value tasks
Total cost of ownership substantially lower than competing solutions

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